For ages 21+

baaji Responsible Gambling —
Keep yourself and your family protected

Gambling should be fun, not stressful. baaji believes that the safety and wellbeing of every player is our greatest responsibility.

21+ For adults only

The foundation of responsible gambling

Betting or playing casino games at baaji is not just about winning — it is a form of entertainment. But when gambling gets out of control, it stops being fun. We want every member to play consciously, within set limits, and to feel comfortable seeking help when needed.

That is why baaji provides multiple protection tools — from deposit limits to full self-exclusion. Reading our Terms and Conditions will help you understand how these protections work and which rules apply to your account.

One important point to remember: you must be at least 21 years old to register at baaji and take part in any form of betting or gaming activity. Opening or using an account by anyone underage is strictly prohibited.

Remember: Gambling is never a reliable source of income. Every game carries the possibility of both winning and losing. Only spend money that you can afford to lose without it affecting your daily life.

Tools to keep yourself protected

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once a limit is set, you cannot deposit more than that amount — this is the simplest way to manage your budget.

Loss Limit

Set a cap on how much you can lose before betting is stopped. This tool protects you from making impulsive decisions.

Session Time Limit

Decide in advance how long you will play in one sitting. When the time is up, the system will automatically remind you to take a break.

Cool-Off Period

If you want a short break, set a cool-off of anywhere from 24 hours to 30 days. You will not be able to log in during this time.

Self-Exclusion

If you want to close your account for a longer period or permanently, choose self-exclusion. Once this decision takes effect, it cannot be reversed before the specified time has passed.

Reality Check Reminder

At regular intervals, a message will appear on screen — a brief summary of how long you have been playing and how much you have won or lost.

To use these tools, log in to your account and go to the Settings menu, or contact baaji's 24/7 live chat support. Our support team is always ready to help in both Bengali and English.

Recognise the warning signs of a problem

Gambling problems do not appear suddenly — they grow gradually. If you notice any of the signs below in yourself or someone close to you, act quickly.

Spending beyond your budget

You are developing a tendency to bet with money set aside for essential expenses or savings.

Chasing losses

You keep playing to try to win back money you have lost, and fall into a cycle of losing even more.

Sleep and daily routine being disrupted

Gambling is causing you to sleep less, and it is becoming difficult to focus on work or studies.

Hiding it from family

You are trying to conceal how much time or money you are spending from family or friends.

Feeling restless when unable to play

When you cannot play, you become irritable or feel anxious.

Failing to stop

You have tried to cut down or quit multiple times but cannot manage it on your own.

Important: If even one of the above signs appears regularly, do not ignore it. Acknowledging a problem is the first step toward solving it. You can find answers to more questions about responsible gambling in our FAQ section.

Where to find support

You do not have to face this alone. Every support option below is open to you.

baaji Live Chat Support

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Setting limits, activating self-exclusion, or any other advice — just let us know via live chat.

Contact by Email

You can also reach baaji support by email outside of live chat. Write your situation in detail and send it — our team will respond quickly and help you activate the right protection tools.

Family and Trusted Friends

Talk openly with the people closest to you. Support from family often works faster than professional help. They are always ready to stand by your side.

Mental Health Counselling

Seek professional support from mental health specialists and counsellors in Bangladesh. Trained advisors who deal with addiction-related issues help with full confidentiality.

Social and Health Services

Treatment and rehabilitation for behavioural addiction is available through local health centres and social service organisations. Come forward for support, for yourself or with your family.

Self-Help Information and Resources

Make use of guides, checklists and online resources on responsible gambling. Regularly evaluating your own behaviour is a healthy habit.

baaji's commitment

We are not just a gaming platform — we are committed to creating a safe environment. You can learn more about our values and goals on our About Us page.

Account registration by anyone under 21 is strictly prohibited and age verification is actively in place.
Self-exclusion requests are processed with the highest priority and a mandatory waiting period applies before they can be cancelled.
When unusual patterns are detected in gaming activity, our team proactively reaches out to the member concerned.
Responsible gambling tools are available free of charge on every member's account at all times.
Advertising and promotional content is never directed at minors.
The support team provides responsible gambling assistance 24/7 in both Bengali and English.
SSL encryption is used to keep gaming data and personal information secure — see our Privacy Policy for details.

Responsible Gambling — Common Questions

You must be at least 21 years old to participate in any type of betting or casino game at baaji. Age is verified during registration and you may be asked to submit an identity document on request. We reserve the right to close accounts belonging to underage users at any time.

You decide the duration of your self-exclusion — you can choose from a short-term cool-off (1–30 days) to a long-term closure (6 months or more). Your account cannot be reopened before the chosen period ends. To reactivate after the period expires, you must apply through support and a mandatory waiting period applies.

Yes, a request to lower your deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this protects you from raising your limit on impulse. Contact live chat for any help with limits.

Start by speaking to them calmly and sharing your concerns. If they are willing to take action themselves, they can contact our live chat to activate self-exclusion. Third-party requests require identity verification. You may also consider seeking advice from a professional counsellor or mental health specialist.

No, deposit limits, loss limits, session time limits, cool-off periods and self-exclusion are all completely free. Using them is your right, and baaji is committed to keeping these protections available to every member.

You can reach us at any time via the live chat button on the site — we are available 24/7 in both Bengali and English. You can also contact us by email. Responsible gambling requests are handled with the highest priority.

baaji Responsible Gambling — Keep yourself and your family protected